Conditions d’utilisation

Welcome to myearthstone.com. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

About Us

myearthstone.com is a manufacturer, wholesaler, and exporter of natural and certified precious and semi-precious gemstones, beads, carvings, cabochons, faceted stones, and related gemstone products.

Use of Website

By using this website, you agree:

  • To use the website only for lawful purposes

  • Not to misuse or attempt to damage the website

  • Not to copy, reproduce, or exploit website content without written permission

  • Not to submit false or misleading information

We reserve the right to refuse service or terminate access if any misuse is detected.

Product Information

We strive to provide accurate product descriptions, images, specifications, and pricing. However:

  • Natural gemstones may vary slightly in color, texture, inclusions, shape, and size

  • Product images may appear different depending on screen settings and lighting

  • Minor variations are considered natural characteristics of gemstones

All gemstone measurements and weights are approximate unless otherwise specified.

Pricing & Payments

All prices listed on the website are subject to change without prior notice.

We reserve the right to:

  • Modify pricing at any time

  • Cancel orders due to pricing errors

  • Refuse suspicious or unauthorized transactions

Payments must be made through the approved payment methods listed on the website.

Orders & Acceptance

Placing an order does not guarantee acceptance. Orders may be cancelled or declined due to:

  • Product unavailability

  • Payment issues

  • Incorrect pricing

  • Suspected fraudulent activity

We reserve the right to limit quantities or reject wholesale orders at our discretion.

Shipping & Delivery

We aim to process and ship orders promptly. Delivery timelines may vary depending on destination, customs clearance, and courier services.

myearthstone.com is not responsible for:

  • Delays caused by shipping carriers

  • Customs duties or import taxes

  • Lost packages due to incorrect shipping information provided by customers

Customers are responsible for providing accurate delivery details.

Returns & Refunds

Returns and refunds are subject to our Return Policy.

Customized, made-to-order, drilled, carved, calibrated, or specially manufactured gemstone products may not be eligible for return unless damaged or incorrectly supplied.

Customers must contact us within the specified return period for any claims.

Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Product photographs

  • Text

  • Graphics

  • Designs

are the intellectual property of myearthstone.com and may not be copied, reused, or distributed without written permission.

Limitation of Liability

myearthstone.com shall not be held liable for:

  • Indirect or incidental damages

  • Loss of profits or business

  • Delays beyond our control

  • Website interruptions or technical issues

Products are purchased at the customer’s own discretion and responsibility.

Third-Party Links

Our website may contain links to third-party websites for convenience. We are not responsible for the content, services, or privacy practices of those websites.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in India.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Website: myearthstone.com
Email: info@myearthstone.com

Thank you for choosing myearthstone.com for natural and certified gemstones.